For example, the Michael Kors return policy has an alternative exchange option in place for customers who are returning items bought from third party apps, pictured below. To return your product, you should mail your product to: PO Box 456, Strand, Cape Town, WC, 7139, South Africa. Contact, Questions, and Feedback. Check out an example of a no refund policy in the footer of the Michael Kors website: On Payment or Purchasing Pages.
If you are only selling one type of service or product on your website, your terms might describe your coaching sessions or programs in detail, stating how long the coaching sessions will be and how many are in each package, for example. These services are very susceptible in my experience because the purchaser is often an individual and not a corporation, and what seemed like a good idea and important self-development turns into a daunting proposition, and expense, and an unneeded luxury the next day. Should you need to reschedule a coaching session, you may do so by providing 48 hours notice in advance of your session and making up the session within a week of the originally scheduled date. If something goes wrong, your terms should state what happens. Emergencies and special circumstances will be handled on a case by case basis, but generally speaking, the policies below apply to ALL services I offer. Should I have a no refund policy? While you want and need clients, you want and need GOOD clients! A no return, no refund policy can be like a double-edged sword.
Our Refund and Cancellation Policy. Specifically, if you intend to refuse refunds, you must conspicuously post a policy stating as much, or else customers are entitled to a refund in the following states: - California — If a store displays a limited or no-refund policy, refunds and exchanges are not required by law. Otherwise, you are within your right to set your own refund — or no refund — policy. Payment in full is required 14 days from date of invoice, unless a payment plan has specifically been negotiated and confirmed in writing. If you are approved, then your refund will be processed, and a credit will applied to your credit card, or PayPal account, or original method of payment, within a certain amount of days. However, you may cancel a 6-month package (subject to a 1 month's notice period) and receive a pro-rata refund for the remainder of the coaching fees of the 6-month package. If the User receives a gift subscription, the User shall not be required to provide the User's billing information. Individual Mentor Coaching – Cancellation Policy. Policy Definitions & Interpretations. My web site now specified that all sales are final, though we will replace damaged merchandise, even if it's the post office that played football with the packages.
An alternative way to give customers confidence in your course material is to offer a free mini-course as a lead magnet. Setting up a refund policy the right way can be advantageous for knowledge entrepreneurs. Use Kajabi to Turn Your Knowledge Into Digital Products You Can Sell. Failure to do so will result in that cost for the first session at the prevailing rate (single session rate) being deducted from the refund. Late Arrival Policy. This policy applies but is not limited to a cancellation, a change-of-mind, or an abandonment that is made or occurs after purchase. Kobo, a Canadian company selling ebooks, audiobooks, and e-readers, has a return policy that states that all digital product purchases are final sales by default. I shall make reasonable endeavors to ensure that such information and material shall not be disclosed to any third party without your consent. This is one of many reasons why the fitness industry has a poor reputation. Fully explore what Kajabi has to offer and start building your business during a free trial. You may or may not provide recordings of calls (get their permission now to record their voice and/or image). Please note that this is strictly for the purposes of my coach credentialing, that my Coaching Log is securely stored on my computer systems, and that the log is treated in strict confidence by the industry bodies with which it may be shared. Payment and Session terms: Coaching sessions will start after the first free trial which is usually a discovery and goal setting session.
If you cancel less than 14 days before the program starts and have not yet paid in full, the full tuition fee becomes immediately due and payable. However, you must advise me within 24 hours of the initial session. Upon receipt of your email, we will respond accordingly and ensure your replacement is shipped out as soon as possible. You will not have the right to cancel a Contract where the Services have been fully performed or more than 65% performed. As part of my delivered Coaching Services, I will make use of processes, techniques, presentations, methodologies, precedents and materials ("Materials"). We agree to hold one another harmless for any cost incurred as a result. Device: any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit Blissfulminds and use the services. You shall indemnify and keep me indemnified in respect of any loss or damage caused or sustained by me in the event of your breach of this section ("Intellectual Property Rights") of this Coaching Agreement. Robin Bush is a sole trader trading as RPM Creative Solutions. Then contact PayPal, or your credit card company, it may take some time before your refund is officially posted. Clients arriving late will receive the remaining scheduled session time, unless other arrangements have been previously made with the trainer. Limitation of Liability. Our digital information products are delivered by Internet download only. No cash refund policy: No monetary refunds will be given for any reason, though alternative refunds may be offered, such as store credit or exchanges.